Refund Policies

posted in [ Billing ]
Q: Am I able to get a refund for a Collection if necessary?

Refunds are granted without issue in cases where none of the Collection content has yet been delivered. If your Collection content has been partially or fully delivered prior to the refund request, particularly in cases where some or all of that content has been consumed or used since its delivery, refund eligibility is not guaranteed and must first be evaluated and approved by Support services. 

Q: Am I able to get a refund for content purchased in-game?

Please contact support at to have your request evaluated.